Help Line

+91 9622698677

Email Us

kedarkrupa25@gmail.com

Head Office

Jalgaon, Maharashtra - 425001

Return Policy

At kedarkrupa, we strive to provide the best travel experiences for our customers. This Return Policy outlines the terms and conditions under which you may request a refund or cancellation for tours, travel bookings, and related services. By booking with us, you agree to this policy.

Eligibility for Returns (Cancellations and Refunds)

You may request a refund or cancellation under the following conditions:

  • Tour Packages: Cancellation requests must be made at least 7 to 14 days  prior to the departure date.
  • Cancellations made after the specified timeframe may be subject to partial refunds or no refund, depending on the terms of the tour package.
  • Hotel Bookings: Refunds for hotel bookings depend on the cancellation policy of the hotel partner. Please review the terms provided during booking.
  • Flight Tickets: Refunds for flight cancellations depend on the airline’s policy. Non-refundable tickets cannot be reimbursed unless specified.
  • Customized Tours: Personalized itineraries may have stricter refund policies due to non-refundable expenses (e.g., entry tickets, transport arrangements).
  • Non-Refundable Bookings: Some tours, special offers, and last-minute bookings are marked as non-refundable and cannot be canceled for a refund.

Non-Eligible Scenarios

Refunds or cancellations will not be processed under the following conditions:

  • No-shows or failure to arrive at the departure location on time.
  • Changes in personal circumstances, such as illness or inability to travel, unless covered under travel insurance.
  • Weather-related disruptions unless specifically stated in the tour terms.
  • Government restrictions or travel bans unless outlined in the force majeure policy.

Refund Process

  • Initiate a Refund: Contact our customer support team at [Insert Email/Phone] with your booking reference number.
  • Review: Refund requests will be reviewed based on the cancellation policy of the tour, hotel, or airline partner.
  • Approval: If approved, refunds will be processed within 7-14 business days to the original payment method.
  • Deductions: Refunds may be subject to cancellation fees or non-refundable expenses (e.g., processing fees, third-party charges).

Amendments or Rescheduling

  • Changes to booking dates or itineraries are subject to availability and may incur additional charges.
  • Requests for changes must be made at least  7 to  14 days before the departure date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: kedarkrupa25@gmail.com
  • Phone: +91 9622698677
  • Address: Shop No. 51, L-Patta, Fule Market, Jalgaon, Maharashtra – 425001